Privacy Policy

These Privacy policies were last updated on Aug 11, 2021.

1. Data

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with Papervideo. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

  • We may collect different data from or about you depending on how you use the Services. 
  • In order to use certain features (like accessing content), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, phone number, occupation, skill interests, and account settings.
  • You can also choose to provide profile information like a photo, headline, biography, language, website link, social media profiles or other data. Your Profile Data will be publicly viewable by others.
  • When you access content, we collect certain data including which courses, assignments, workspaces, and quizzes you’ve started and completed; content purchases and credits; subscriptions and your exchanges with instructors. If you are an instructor, we store your educational content which may contain data about you.
  • If you make purchases, we collect certain data about your purchase as necessary to process your order. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information and billing address. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, PaperVideo does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
  • If you are an instructor, you need to send your payment account to PaperVideo to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. For security, PaperVideo does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider.We may invite you to complete a survey or participate in a promotion, either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, postal address, date of birth, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. 

2. We Use Your Data For

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.

We use your data to

  • Process your requests and orders for educational content, products, specific services, information, or features;
  • Communicate with you about your account by:
  • Responding to your questions and concerns;
  • Sending you administrative messages and information, including messages from instructors, students, and teaching assistants; notifications about changes to our Service; and updates to our agreements;
  • Sending you information, such as by email or text messages, about your progress in courses and related content, rewards programs, new services, new features, promotions, newsletters, and other available instructor-created content (which you can opt out of at any time);
  • Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
  • Manage your account and account preferences;
  • Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;

3. We Share Your Data With

We share certain data about you with instructors, other students, analytics, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:

  • Permitted or required by law;
  • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
  • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
  • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
  • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
  • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of PaperVideo, our users, employees, members of the public, or our Services.
  • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.

4. Security

  • We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
  • PaperVideo takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and PaperVideo, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact info@papervideo.com with any concerns.

5. Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

6. Updates and Contact Info

When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.

  • From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.
  • If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact us at info@papervideo.com. 

PaperVideo helped me to learn the skills to create my dream course

"The team at PaperVideo helped me in every step of the way in my quest to create a perfect Adobe InDesign beginners course. It just wasn't a great learning experience, but I also was able to earn a good compensation for my time and effort. This is an excellent platform and I am happy to be part of it."

Smitha Tekur,
Course Creator At PaperVideo
Start teaching
Smitha is a leading graphic design instructor at AP Guru